Product Development Specialist

Reports To: Marketing Manager

FLSA Status: Exempt

Employment type:


Twinstate Technologies

What began in a chicken coop and laundry room of an old farmhouse evolved into a future-forward B2B company specializing in cybersecurity, proactive managed IT services, and hosted and on-premise voice solutions, with security being top of mind. If you like innovation, teamwork and client focused dedication to excellence, this role is for you!


Twinstate Technologies is actively seeking a Product Development Specialist to support its headquarters office located in Morrisonville, NY. This position is responsible for all activities relating to researching, designing, and documenting information and communication technology products on behalf of Twinstate Technologies. The primary duties include conducting research, developing/documenting product development processes and procedures, facilitating product development team meetings, coordinating with various Twinstate staff members, and monitoring the overall success of the products that are developed.

Ideal candidates will have project management, manufacturing, and technology understanding and aptitude. Duties will consist of managing timelines, timeliness to market, quality plans, and support to the teams for understanding the services.

Managing product development plans and collaborating with cross-functional teams will be a requirement for this role. Understanding the cyber and technology industry is key to ensure effectiveness of direction and necessary prioritization. Product Development will be most successful on time and on budget, this position will be responsible to ensure both. If conflicts in schedules or service requirements create a risk for the roll outs this role will be responsible to identify issues, discuss promptly and provide solutions in a proactive manor. This role reports to the Marketing Manager of the Company.

Key Responsibilities:

  • Conducting market research to identify client needs
  • Scheduling and facilitating product development team meetings
  • Preparing all necessary product development documentation
  • Assisting with the planning and design of product marketing efforts
  • Comparing the company’s products to competitor’s products to assess competition in the market
  • Providing management with analyses and reports and responding to questions and requests from management
  • Developing subject matter expert knowledge regarding information and communications related technology
  • Managing each product throughout its lifecycle
  • Documenting organizational processes and procedures


  • 5+ years experience practicing project management
  • Background in change management
  • Development of the PDP to support efficient timely project execution
  • Experience developing and updating comprehensive project plans to monitor and track progress to communicate internally with key stakeholders
  • Effective at coordinating internal resources and third parties/vendors for the flawless execution of projects
  • Able to identify risks and communicate to key stakeholders
  • Expert at dashboard and process map creation to document project needs and status
  • Comfortable presenting status updates and facilitating large meetings/reviews
  • Proficiency with Microsoft Office Suite, willing and able to learn new industry specific applications.
  • Leadership skills. This position will require strong leadership skills.
  • Communication skills. This position will require clear and competent communication about the expectations, goals and responsibilities of the team who will be completing the product development.
  • Problem-solving skills. This position will require the ability to solve a variety of problems throughout all stages of a product development.
  • Delegation skills. This position will require the ability to assign and oversee tasks ensuring effective completion and timeliness are accomplished or managing modifications to the team structure if necessary.

Additional Requirements:

  • Bachelor’s degree or equivalent professional experience
  • Excellent oral and written communication skills
  • Fits our Core Values

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities are subject to change based on company and/or customer requirements.

EEO Statement:

Twinstate Technologies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Twinstate Technologies complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Twinstate Technologies expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Twinstate Technologies’ employees to perform their job duties may result in discipline up to and including discharge.