Join our growing team! Are you our next VoIP and IT Field Technician? This key role in our Company provides support on client’s sites or via remote access. The support can include; consultation, design, installation, tech support, configuration/programming, update/upgrade, maintenance, troubleshooting and repair of voice network and system components, servers, power supply systems, peripherals, and software as required. In this role, you will be responsible for tracking material/licenses/etc used on jobs and keeping accurate records of inventory. Some responsibilities include configuration and installation of new hardware and software for clients whether phone or IT and including cabling, public address, video, access control, and other technologies. You’ll have a tremendous support network with manufacturers and peer support with-in Twinstate. The successful candidate will have a high technical aptitude, genuine interest in helping people, be great with working with their hands, a quick learner, adaptable and flexible. Experience with phone systems, cabling, computers, network switches, routers, common applications as well as printers, MFP’s and peripherals are helpful. If you do not have the experience but have an eagerness to learn we will provide training to the right individual who has the passion and aptitude to excel in this career. Solid troubleshooting skills are absolutely required for this position since we need to resolve clients troubles as expeditiously as possible. This position requires regional travel, about 40% of the time on average. The ideal candidate:
We are looking for an individual to assume the territory to support areas of VT that is being vacated due to a well-deserved retirement of a 30+ year employee. If you are looking for a short-term job, this is not a good fit. If you are looking for a great career where you will be part of a progressive, innovative and responsive group of technologists focused on the Clients, Twinstate is your career choice. Join Twinstate:
This position includes a company provided vehicle(van) for work-related travel. We provide generous benefits including health insurance, paid time off, life insurance, 401K, tuition reimbursement, Employee services, Dental, and vision insurance is available as well. Twinstate Technologies is an equal opportunity employer and encourages Veterans to apply.